Uninstall Unity 3x and 4x

.Unity Uninstaller

Help r Options^

Remove subscriber information from mail users in directory

-Progress-

I- Removing custom properties from mail users in Exchange directory I- Removing Unity objects from E«change directory l~~ Stopping all Unity and related services

Unregistering Unity specific services l~~ Unregistering Unity specific DLLs (this may take a minute) l~~ Deleting Commserver directory from hard drive Removing Unity specific registry settings

V Removing Unity short cuts and program groups

V Removing Unity web directories

V Removing DLLs from System32 directory

V Removing Unity and Reports database from SQL

Uninstall

Exit

© 2005 Cisco Systems, m

The Unity Uninstaller utility will remove all Cisco Unity-related files, registry settings, and most directory items in Exchange and Active Directory from your system. You will need to manually remove three accounts (Example Administrator, Example Subscriber, Installer) and three distribution lists (System Event Messages, All Subscribers, and Unaddressed Messages) from your system after uninstalling. After that, you should be able to install a clean version of Cisco Unity, after rebooting your server.

This version of Uninstaller works only with Cisco Unity 3.0(1) and later. There is a separate version for the 2.x uninstall.

This tool does not remove Dialogic, network management system (NMS), Cisco Telephony Service Providers (TSPs), or WAV drivers. Before running the Cisco Unity Uninstall utility, you should manually remove these items. The Unity Uninstaller also does not remove Active Fax.

Running the Uninstaller utility causes the following actions:

■ Cisco Unity-specific data is removed from all Cisco Unity subscribers on the server. This does not have any affect on the normal mail-user properties for subscribers in Exchange— only the Cisco Unity-specific extensions are removed. High-level items that are not Cisco Unity-specific, such as the recorded voice name, are left intact. Only subscribers associated with the local Cisco Unity server will have their Cisco Unity-specific properties removed. As a result, if you have multiple Cisco Unity servers installed into the same Exchange site, the uninstall should not affect users associated with the other systems.

All location objects associated with the local Cisco Unity server are removed from the directory entirely.

The Cisco Unity database information is removed from Structured Query Language (SQL). This includes all call handlers, class of service (CoS) definitions, interview handlers, restriction tables, and so on.

All Cisco Unity-specific services are stopped and then removed from the Service Control Manager.

All Cisco Unity-related registry settings are removed.

■ The Commserver directory and all its subdirectories are removed from the hard drive. The Cisco Unity program group is removed.

■ The links to the system administrator, Status Monitor, and the "part 2 setup" are removed from the desktop.

■ The Tray Status application is removed from the startup group.

All the Cisco Unity-specific web information for the system administrator, Auto Attendant (AA), and Status Monitor sites is removed from the wwwroot directory.

Several Cisco Unity-specific dynamic link library (DLL) files are removed from the WinNT\System32 directory.

Port Status Monitor

This topic describes the use of the Port Status Monitor.

Port Status Monitor

© 2005 Cisco Systems, Inc. All rights

UCSE v1.3-5-10

© 2005 Cisco Systems, Inc. All rights

UCSE v1.3-5-10

The Cisco Unity Port Status Monitor allows you to view activity, in the form of port activity messages, on one or more Cisco Unity voice ports in real time.

Activity on each port is displayed in a separate window. Each window can display any or all of three different traces:

■ Application trace: High-level application state information

■ Display trace: Information used for the web-based Status Monitor

■ Conversation trace: Detailed conversation state information

Traces are displayed in status monitor windows in the order in which they are received from Cisco Unity. Port Status Monitor is a great tool to use to verify that Cisco Unity is dialing out Message Waiting Indicator (MWI) requests and pager notifications, as well as when you need to monitor larger port applications.

Continue reading here: Set WAV Format

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