The authors recommend the following resources for more information. Cisco.com
The Cisco website is one of the best resources for additional documents related to fax, modem, and text technologies and IP telephony in general. Usually the easiest way to find a document is to use the web page's search feature. Other useful links on Cisco.com include the following:
• For design related documents, see http://www.cisco.com/go/srnd.
• For Unified Communications product information, refer to http://www.cisco.com/go/unified.
• For a listing of support information links, including command references, design and troubleshooting documents, and configuration guides, go to http://www.cisco.com/go/support.
The following technical books are also recommended for supplementing the information in this book and for increasing your overall IP telephony knowledge. These books can be examined at a local technical bookseller or by entering the title in the search box at http://www.ciscopress.com.
Voice over IP Fundamentals, Second Edition
The book Voice over IP Fundamentals (ISBN 1-58705-257-1) is a good place to start for those making a move into the IP telephony world, and it is also a handy reference for those already familiar with VoIP.
You can find comprehensive troubleshooting information for all the major components of a Unified Communications network in the book Troubleshooting Cisco IP Telephony (ISBN 1-58705-075-7).
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