Jeremy Cioara, CCIE No. 11727; Michael J. Cavanaugh, CCIE No. 4516; Kris A. Krake, CCIE No. 10229
Copyright© 2009 Cisco Systems, Inc.
Cisco Press logo is a trademark of Cisco Systems, Inc.
Published by: Cisco Press 800 East 96th Street Indianapolis, IN 46240 USA
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from the publisher, except for the inclusion of brief quotations in a review.
Printed in the United States of America First Printing October 2008
Library of Congress Cataloging-in-Publication Data:
CCNA Voice official exam certification guide / Jeremy Cioara, Michael J. Cavanaugh, Kris A. Krake.
ISBN 987-158720-2070 (hbk: CD-ROM) 1. Internet telephony—Examinations—Study guides. I. Cavanaugh, Michael J. II. Krake, Kris A. III. Title.
TK5105.8865.C56 2008 004.69'5076—dc22
ISBN-13: 978-1-58720-207-0 ISBN-10: 1-58720-207-7
This book is designed to provide information about the 640-460 Implementing Cisco IOS Unified Communications (IIUC) certification exam. Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied.
The information is provided on an "as is" basis. The authors, Cisco Press, and Cisco Systems, Inc., shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book or from the use of the discs or programs that may accompany it.
The opinions expressed in this book belong to the authors and are not necessarily those of Cisco Systems, Inc.
All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Cisco Press or Cisco Systems, Inc., cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.
The publisher offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales, which may include electronic versions and/or custom covers and content particular to your business, training goals, marketing focus, and branding interests. For more information, please contact: U.S. Corporate and Government Sales 1-800-382-3419 [email protected]
For sales outside the United States please contact:
At Cisco Press, our goal is to create in-depth technical books of the highest quality and value. Each book is crafted with care and precision, undergoing rigorous development that involves the unique expertise of members from the professional technical community.
Readers' feedback is a natural continuation of this process. If you have any comments regarding how we could improve the quality of this book, or otherwise alter it to better suit your needs, you can contact us through e-mail at [email protected]. Please make sure to include the book title and ISBN in your message.
We greatly appreciate your assistance. Publisher: Paul Boger Cisco Representative: Anthony Wolfenden Executive Editor: Brett Bartow Development Editor: Dayna Isley Copy Editor: Bill McManus Editorial Assistant: Vanessa Evans Composition: Mark Shirar Proofreader: Kathy Ruiz
Associate Publisher: Dave Dusthimer
Cisco Press Program Manager: Jeff Brady
Managing Editor: Patrick Kanouse
Senior Project Editor: Tonya Simpson
Technical Editors: Alex Hannah, Michael Valentine
Book Designer: Louisa Adair
Indexer: WordWise Publishing Services il|lil|li CISCO.
Cisco Systems. Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA
www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Asia Pacific Headquarters
Cisco Systems, Inc. 168 Robinson Road #28-01 Capital Tower Singapore 068912 www.cisco.com Tel:+65 6317 7777 Fax:+65 6317 7799
Cisco Systems international BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands w ww-eu rope.ci sco.com Tel:+31 08000200791 Fax.-+31 020 3571100
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
©2007 Cisco Systems. Inc. All rights reserved, CCVR the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work. Live. Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar; Aironet, BPX, Catalyst CCDA, CCDR CCIE. CCIP, CCNA, CCNP, CCSR Cisca the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press. Cisco Systems. Cisco Systems Capital, the Cisco Systems logo, Cisco Unity. Enterprise/Solver, EtherChannel, EtherFast EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, ICS, IP/TV ¡Q Expertise, the iQ logoi iQ Net Readiness Scorecard, ¡Quick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar Packet. PIX, ProConnect RateMUX, ScriptShare. SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0609R)
Was this article helpful?