Hardware Warranty

Performance Warranty. Cisco warrants to Customer, for a period of ninety (90) days from the shipping date, that Hardware purchased from Cisco will be free from hardware defects in material and workmanship. To be eligible for a remedy, Customer must report all warranted problems within the warranty period to the party that supplied the Product to Customer or to the Cisco Service Partner if the Hardware was exported under the multinational uplift program.

Hardware Remedies. In the event of a warranted problem with respect to the Hardware, Customer must contact the place it acquired the Hardware or the Cisco Service Partner if the Hardware was exported pursuant to the multinational uplift program as soon as possible after Customer becomes aware of the defect. Cisco or the Sales or Service Partner (as appropriate) will supply replacement parts for the products listed in Cisco's recommended spares list. Replacement parts will be shipped within five (5) working days after receipt of Customer's request. Cisco or its Sales or Service Partner will bear the cost for shipment of advance replacements to Customer. Customer must return all defective boards and assemblies prior to installation of the replacement boards and assemblies to Cisco or the Sales or Service Partner in accordance with the then-current return material authorization (RMA) procedures. Cisco's sole and exclusive obligation with respect to defective Hardware will be, at Cisco's option and through a Sales or Service Partner if necessary, to either (i) provide advance replacement service as described above, (ii) replace the Product with a Product that does not contain the defect, or (iii) refund the price paid for the Hardware less depreciation calculated on a straight-line basis.

Exclusions. The above warranty does not apply to any Product which (1) has been altered, except as authorized by Cisco, (2) has not been installed, operated, repaired, or maintained in accordance with any installation, handling, maintenance, or operating instructions supplied by Cisco, (3) has been subjected to unusual physical or electrical stress, misuse, negligence, or accident, (4) is used in ultrahazardous activities, (5) has been used in such a way that Cisco cannot reasonably reproduce the Software error, or (6) has been exported from the original country of destination without payment of an uplift. In no event does Cisco warrant that Customer will be able to operate its networks without problems or interruptions.

DISCLAIMER. THIS WARRANTY IS IN LIEU OF AND CISCO DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

CONSEQUENTIAL DAMAGES. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS CISCO SOFTWARE, EVEN IF CISCO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.

HOME

CONTENTS

PREVIOUS

NEXT

GLOSSARY

SEARCH

HELP

Copyright 1988-1997 © Cisco Systems Inc.

Copyright 1988-1997 © Cisco Systems Inc.

Cisco Connection Online by Cisco Systems, Inc.

Ctttft Ststews

EftlKiííEltIJ.C "Ii: INTERNET i ÏENEItAnOM1"

EftlKiííEltIJ.C "Ii: INTERNET i ÏENEItAnOM1"

Search More Options Help

10 results

Solutions for Your NetwoHi

Cisco Networking Solutions

Cisco Systems Pioneers Enterprise Deployment of Wireless Networks with Next Generation Cisco Aironet 350 Series

Overview, Internet Business Solutions, Large Corporations, Internet Communications Software, Small/Medium Business, Service Providers, Home Networking, Government, Education

Ordering

Online Ordering

Ordering Information & Assistance Finance Your Network Solutions

Trailing, Everts. & Seminars

Training/Certifications Networkers Seminars, Events E-Learning

Corporate NewsS Information

About Cisco, Contact Cisco Investor Relations Industry Analysts Government Affairs, Find a Job News/Press and Publications

Products & Technologies

Cisco Product Categories

Products Technologies

Service & Support

Technical Support Help -- Cisco TAC Technical Documents Software Center Service Contract Center Service & Support Solutions

Partners & Resellers

Login, Become a Partner/Reseller

Selling Value

Find a Partner/Reseller

Strategic Alliances

Partner E-Learning Connection

0 0

Post a comment