Worksheet 672 Research Laptop Problems

Laptops often use proprietary parts. To find information about the replacement parts, you may have to research the website of the laptop manufacturer.

Before you begin this activity, you need to know some information about the laptop.

Instructor Note: This activity is designed to help the students find information on laptops. Provide students with the required information so that they can work individually or in small groups. To prevent lost lab time, instructors are encouraged to send students to sites that are known by the instructor. Instructors may want to pre-screen websites to reflect equipment that is present on campus.

Your instructor will provide you with the following information:

■ Laptop manufacturer:_

Use the Internet to locate the website for the laptop manufacturer. What is the URL for the website?

Locate the service section of the website and look for links that focus on your laptop. It is common for a website to allow you to search by the model number. The list that follows shows common links that you might find:

■ Service notices

List the links you found specific to the laptop and include a brief description of the information in that link.

Briefly describe any service notices you found on the website. A service notice example is a driver update, a hardware issue, or a recall notice for a laptop component.

Open forums may exist for your laptop. Use an Internet search engine to locate any open forums that focus on your laptop by typing in the name and model of the laptop. Briefly describe the websites (other than the manufacturer website) that you located.

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