Worksheet 1010 Technician Resources

In this worksheet, you will use the Internet to find online resources for a specific computer component. Search online for resources that can help you troubleshoot the component. In the following table list at least one website for each of the following types of resources: online FAQs, online manuals, online troubleshooting site, blogs, and online help sites. Give a brief description of the content on the site. Be prepared to discuss the usefulness of the resources you found.

Instructor note: Choose a component or components for your students to research. Alternatively, you may divide your class into small groups and give each group a different component to research. The sample answers here are for the ATI Radeon 8500 64MB video card.

Component to research: ATI Radeon 8500 64MB video

Type of resources

Website address


A list of questions asked and answered by ATI support


Owner's manual

Online troubleshooting site

Online guided troubleshooting search engine


Discussions about the Radeon 8500

Online help site


Suggested solutions to problems from Radeon 8500 owners

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