As you have seen in this module, process is an important part of IT implementation. Although too much process can be anathema to creativity, an effective application of process can be an important part of adopting technology, making changes to organizations, and meeting competitive threats in the marketplace. Following are important concepts you have reviewed:

■ The phases of an organizational transition to a process-oriented focus

■ The challenges and principles of project success

■ The value, elements, and steps of project life cycle management

■ The principles behind implementing and managing a successful business process for your IT initiatives

■ The DMAIC method of business process management

■ The importance of approaches, principles, and steps of change management

■ The importance of adoption strategies, and the phases of the adoption process

Each of these concepts provides tools you can use to incrementally implement transformational Internet-enabled IT to virtualize a business and radically improve its performance.


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