What Is Success

This is a huge question, but what in the space of bringing CSA into your desktop or server environments defines success?

Many different factors can define success in your environment, such as:

• Measurable reduction (through either objective or subjective methods) in time spent on handling security issues in your environment (virus, worm, malicious code, and so on).

• Measurable reduction in support cases for security issues in your environment (reimaging or reinstalling machines because of damage from odd behavior calls because of spyware, and so on).

• Installation of CSA with minimal user complaints during initial rollout.

• Users learning and being more aware of security issues because CSA stops particular attacks or notifies the end user or the administrator of attempted attacks.

• Users not noticing a significant slowdown or impact to their daily work.

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