Management Capabilities

Employees can improve their productivity by taking advantage of powerful call management capabilities. Users can make a call from a desk phone using a visual directory or use a softphone on a laptop to click-to-dial from an instant-messaging contacts list. Users can easily add capabilities to the communication, such as adding a voice call to an instant messaging session or converting to a multiperson web conference to share documents.

Visual screen "pops" can alert people to incoming calls and, by integrating with the corporate directory, display their standard directory information.

Was this article helpful?

0 0

Post a comment