The following are some frequently asked questions regarding the difficult one-day CCIE Lab Examination:
1: When did the lab format change from two days to one day?
A: October 2001. All CCIE certification labs around the world are testing candidates in the new one-day format.
2: Where can I take the lab examination?
A: For locations and contact information, contact the following:
• For lab locations in North America, South America, Europe, and Africa
San Jose, California
Research Triangle Park, North Carolina Halifax, Nova Scotia, Canada Sao Paulo, Brazil Brussels, Belgium Johannesburg, South Africa E-mail: ccie [email protected]
Tel: 1-800-829-6387 (select option 2) or 1-919-392-4525 Fax: 1-919-392-0166
• For lab locations in Beijing China, and Singapore
Tel: +86 10 6526 7777 Ext. 5710 Fax: +86 10 8518 2096 E-mail: ccie [email protected]
• For lab locations in Chatswood, NSW, Australia, and Bangalore, India
Tel: +61 2 8446 6135 Fax: +61 2 8448 7980 E-mail: ccie [email protected]
• For lab locations in Tokyo, Japan
E-mail: [email protected]
3: What are the maximum score and the passing score required?
A: The total examination is worth 100 points and the passing grade is 80 percent. The passing rate for first attempts is low, so expect to take the examination more than once. Cisco will not release the passing rate.
4: What if I have a question and cannot find the answer?
A: E-mail your question to [email protected]. The CCIE team responds to all questions.
5: What happens after the exam?
A: You will be escorted outside the lab. You will receive an e-mail notification within 24 hours. The e-mail notification will notify you that the result of your lab attempt is available online at tools.cisco.com/CCIE/Schedule_Lab/jsp/login.jsp.
6: Can I use Notepad and Windows calculator?
A: Yes you can, but you are not permitted to save any files. You can cut and paste to and from Notepad, however. The calculator is useful for determining subnets and bit boundaries or converting hexadecimal to decimal.
7: How many times can I retake the lab examination?
A: You must allow 30 days between lab attempts. There is no limit on the number of lab attempts.
8: What happens if I pass?
A: In addition to becoming a CCIE, you also gain access to an exclusive CCIE chat forum and CCIE merchandise, and you get a CCIE medallion and certificate. Cisco also provides a forum accessible only by CCIE's at www.cisco.com/kobayashi/chat/cciechat.html, which allows you to communicate with other CCIEs from anywhere around the world.
The following URL provides more details on CCIE benefits:
9: What happens if I fail? Am I told in which areas I scored poorly?
A: Cisco will not tell you specific areas of weakness; that is left to you to decipher from the brief score report. You can, however, pay a fee to have your lab routers re-examined for accuracy. Even with a regrade, no additional information is provided to you; you're provided only a brief score report through e-mail with your new grade, pass or fail.
10: What materials can I bring into the lab?
A: You are permitted to bring only necessary medication and a dictionary. No other materials are permitted. Cisco provides refreshments at all CCIE lab sites. Lunch is also provided.
11: What is the role of the proctor?
A: You can seek clarification from a proctor if you do not understand a question or the objective of a question. The proctor will not provide answers but will ensure you understand the question. The proctor may also make any changes required in case of network hardware failures or examination mistakes. At the end of the day, you are provided an electronic feedback form so that you can make any comment on the lab exam or proctor. The proctor is there to ensure that you have the best possible chance of success and should not hinder your ability to pass the test. If you feel otherwise, you can e-mail your concerns to [email protected].
12: Where can I find out more about CCIE and all the different certification tracks?
A: The following URL provides all the material required for any of the three main CCIE tracks:
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