Presence

Cisco Unified Communications includes multiple options to integrate basic Presence information. The CUCM-included Presence information includes the following capabilities:

■ Presence-enabled speed dials: Speed dial buttons that indicate the status of the target of the speed dial

■ Presence-enabled call and directory lists: Call lists and directory entries that indicate the status of each list entry

■ Presence policy: Tools allowing access control to Presence information

When using the Cisco Unified Presence Server product, additional features are added to those provided by the native CUCM Presence feature, including the following:

■ Standards-based Session Initiation Protocol (SIP) / SIP for Instant Messaging and Presence Leveraging Extensions (SIMPLE) network interface

■ User status information, not only device (line) status information

■ IM capabilities, including integration with third-party servers

■ Cisco Unified Personal Communicator, which is a client tool that integrates voice, video, audio conferencing, videoconferencing, and IM communications

NOTE This lesson covers the CUCM Presence feature only.

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