Cisco Unity Configuration

Cisco Unity SCCP integration requires the following tasks:

Step 1 Launch the Integration tool.

Step 2 Start the Integration wizard.

Step 3 Create a new SCCP CUCM integration.

Step 4 Update the Unity-CM TSP.

Locate and start the Cisco Unity Telephony Integration Manager (UTIM) on the Cisco Unity server. This program is part of the Cisco Unified Integration and Configuration Assistant (CUICA) wizard, but the program can also be launched by clicking the Manage Integrations icon in the Unity program group. CUICA is shown in Figure 18-17. Click the Create Integration icon in CUICA to start the Integration wizard.

Figure 18-17 Unity Telephony Integration Manager Wizard (Step 1)

I i^r Cisco Unity Server - Utim

File Integration Vjew Tools Help |

jjJ jffiffi^^

Manage Integrations

Perform the basic tasks needed to add and delete phone system integrations from your Cisco Unity Server.

Create new telephony system integrations for your CteatB Cisco Unity server. Integration

Delete an existing integration from your Cisco Unity Delete 5erver. Integration

Select the SCCP (Cisco CallManager and CallManager Express only) radio button and click the Next button. Figure 18-18 shows this wizard page.

Figure 18-18 Unity Telephony Integration Manager Wizard (Step 2)

Figure 18-18 Unity Telephony Integration Manager Wizard (Step 2)

The integration name can be called CUCM or a descriptive integration name of your choosing, as illustrated in Figure 18-19. The cluster name needs to be entered, too. These settings have only local relevance on the Unity server.

Figure 18-19 Unity Telephony Integration Manager Wizard (Step S)

Figure 18-19 Unity Telephony Integration Manager Wizard (Step S)

Define the IP address and the SCCP port of the CUCM. This setting has to be identical to the settings in CUCM. The SCCP default port is 2000. This is displayed in Figure 18-20.

Figure 18-20 Unity Telephony Integration Manager Wizard (Step 4)

Figure 18-20 Unity Telephony Integration Manager Wizard (Step 4)

Define the IP address and the port number of a secondary CUCM for redundancy. This is displayed in Figure 18-21.

Figure 18-21 Unity Telephony Integration Manager Wizard (Step 5)

Figure 18-21 Unity Telephony Integration Manager Wizard (Step 5)

Configure the same MWI Off and MWI On codes that were previously configured in CUCM. This is displayed in Figure 18-22.

Figure 18-22 Unity Telephony Integration Manager Wizard (Step 6)

Telephony Integration Setup Wizard

m~ «1

Enter Cisco CallManager MWI extensions

What extensions are you using to turn message waiting indicators (MWIs) on and off?

«

Enter the Cisco CallManager extension far turning MWI s on and off. MWI nn extension: J1313 MWI nil BKlensinrt ll91B

Enter the Cisco CallManager extension far turning MWI s on and off. MWI nn extension: J1313 MWI nil BKlensinrt ll91B

Configure the number of ports that have been licensed for the Cisco Unity server. Configure the CallManager device name prefix that is configured identically in CUCM. Click the Verify button to test the ports between the two systems. Do not proceed until the test completes successfully. If the test fails, troubleshoot the integration configuration parameters. If the test completes successfully, click OK in the Test window, and then click Next. This is displayed in Figure 18-23.

Figure 18-23 Unity Telephony Integration Manager Wizard (Step 7)

Figure 18-23 Unity Telephony Integration Manager Wizard (Step 7)

Verify that the information configuration information is correct. Click Finish to complete the integration tasks.

The Integration Manager now prompts you to restart the Cisco Unity services. Click Yes to restart the Cisco Unity services. This is displayed in Figure 18-24. The task tray icon is a good indicator of the Cisco Unity services state. A red X indicates the services are down.

Figure 18-24 Unity Telephony Integration Manager Wizard (Step 8)

Figure 18-24 Unity Telephony Integration Manager Wizard (Step 8)

A compatibility matrix called the Cisco Unity SCCP Compatibility Matrix is available at Cisco.com (http://www.cisco.com/en/US/docs/voice_ip_comm/unity/compatibility/ matrix/cutspmtx.html). Refer to most recent information to figure out whether the Cisco Unity-CM TSP and the CUCM versions are compatible. This information is crucial for planning an upgrade.

The compatibility matrix provides information about the version of the Cisco Unity-CM TSP that is required for a specific version of CUCM. Download the appropriate version to your Cisco Unity system and then start the installation of the Cisco Unity-CM TSP.

NOTE Do not use the CUCM-provided TSP for Cisco Unity.

Was this article helpful?

0 0

Post a comment