Chapter Objectives

Upon completing this lesson, you will be able to describe and configure call-coverage components in CUCM and be able to meet the following objectives:

■ Identify call coverage options in CUCM.

■ Describe call forwarding, shared lines, and call pickup.

■ Describe call-hunting implementation in CUCM.

■ Describe call-hunting options and line-group distribution algorithms.

■ Describe the process of call hunting.

■ Implement call hunting in CUCM.

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