Corporate and Government Sales

Cisco Press offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales.

For more information please contact: U.S. Corporate and Government Sales 1-800-382-3419 [email protected]

For sales outside the U.S. please contact: International Sales [email protected]

Publisher: John Wait Editor-in-Chief: John Kane Executive Editor: Brett Bartow Cisco Representative: Anthony Wolfenden Cisco Press Program Manager: Jeff Brady Production Manager: Patrick Kanouse Development Editor: Andrew Cupp Project Editor: Sheila Schroeder Copy Editor: Bill McManus

Technical Editors: Yusuf Bhaiji, Randy Ivener, Stephen Kalman

Team Coordinator: Tammi Barnett

Book and Cover Designer: Louisa Adair

Composition: Mark Shirar

Indexer: Tim Wright

Cisco Systems

Corporate Headquarters

Cisco Systems, Inc. 170 West Tasman Drive Sanjose, CA 95134-1706 USA

www.cisco.com Tel: 408 526-4000

800 553-NETS (6387) Fax: 408 526-4100

European Headquarters

Cisco Systems International BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.cisco.com Tel: 31 0 20 3571000 Fax: 31 0 20 3571100

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA

www.cisco.com Tel: 408 526-7660 Fax: 408 527-0883

Asia Pacific Headquarters

Cisco Systems, Inc. Capital Tower 168 Robinson Road #22-01 to #29-01 Singapore 068912 www.cisco.com Tel: +65 6317 7777 Fax: +65 6317 7799

Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco.com Web site at www.cisco.com/go/offices.

Argentina • Australia • Austria * Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica « Croatia • Czech Republic Denmark • Dubai, UAE • Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland • Israel • Italy Japan • Korea • Luxembourg • Malaysia • Mexico • The Netherlands • New Zealand • Norway • Peru • Philippines • Poland • Portugal Puerto Rico • Romania • Russia • Saudi Arabia • Scotland • Singapore • Slovakia • Slovenia • South Africa • Spain • Sweden Switzerland • Taiwan • Thailand • Turkey • Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe

Copyright © 2003 Cisco Systems, Inc. All rights reserved. CCD", CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare, iQ Net Readiness Scorecard, Networking Academy, and ScriptShare are trademarks of Cisco Systems, Inc.; Changing die Way We Work, Live, Play, and Learn, The Fastest Way to Increase Your Internet Quotient, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solve^ EtherChannel, EtherSwiteh, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, LightStream, MGX, MICA, the Networkers logo, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, SlideCast, SMARTnet, Strata View Plus, Stratm, SwitchProbe, TeleRouter, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. {0303R)

Printed in the USA

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